SERVPRO® of Waxahachie/Midlothian specializes in water damage restoration services when hotel plumbing issues cause a water damage disaster. Trained technicians can also tackle fire damage, smoke damage, and storm damage cleanup and restoration.
Hotel managers and owners in Ovilla, TX, understand the challenges of making each guest’s stay a warm and satisfying experience. Every detail must be perfect. Plumbing is a top priority, including considerations such as the guest’s bathroom, the in-room kitchen, pool, spa, restaurants, bars, landscaping, sprinklers, and fire sprinkler system. The smallest plumbing glitch could quickly turn into a cascade of issues negatively impacting every facet of the customer’s experience. Hotel managers and owners can stay out in front of plumbing issues by taking a proactive approach that anticipates problems, finds solutions, and implements changes before an issue spirals out of control.
Resolve inadequate plumbing
A poorly designed plumbing system is impossible to overcome without a major overhaul. The best maintenance schedule and vigilance in solving isolated problems will not resolve the larger issues stemming from design and installation flaws. Generally, hotels are adequately equipped to manage plumbing needs at basic daily occupancy. Special occasions such as concerts, conferences, or conventions create periods where full occupancy is the norm. Many, if not all, of the guests, share an almost identical schedule for showering in the morning and possibly again in the evening. The plumbing system should be designed to handle maximum capacity day in and day out without fail. If the plumbing design has an insufficient load capacity engineered into the system, a disaster looms every time the guests click on the “no vacancies” sign.
The commercial venue plumbing must accommodate most of the occupants taking a shower and flushing the toilet simultaneously or within a narrow window of maximum usage. The water temperature in every shower should meet the demands of each customer, and the water pressure should be strong and uniform for every room.
Cold, weak showers, coupled with systemic sewage backups, have catastrophic consequences for a local hotel. A multi-floor water damage disaster could result from a burst pipe, and a sewage backup or toilet overflow could affect multiple rooms and multiple floors of the hotel. The disaster could generate a surge of negative reviews, which could wreck profits.
Code compliance for hotels in the area of plumbing is an absolute necessity. If there is any doubt regarding the facility’s compliance with health standards and building codes, conduct internal inspections or hire a third-party contractor to assess the system and provide a report. The findings are a solid step in the right direction. Stay on track with regular inspections: schedule repairs and upgrades.
Even if the hotel and plumbing are dated, adjustments, upgrades, and repairs can be implemented incrementally to accommodate occupancy levels, budgets, and long-term plans for the hotel and the market. Also, installing a more efficient plumbing system can eliminate leaks and conserve water usage, yielding a solid ROI.
Begin with the bathrooms
While some plumbing issues can be resolved behind the scenes because the impact does not affect guest accommodations, plumbing problems in a guest’s bathroom rarely go unnoticed. A sewage backup or toilet overflow creates a negative customer experience.
Consider the following recommendations for improving plumbing at these touch points in the guest’s journey with the hotel:
- Install top-quality faucets, showerheads, drains, and toilets. Drains and toilets should be free-flowing and clog-resistant. Better quality, high-efficiency, low-flow fixtures will not compromise the user’s experience.
- Adding hair traps to drains will eliminate clogged sinks, tubs, and showers. The cleaning staff must be trained to clean the hair traps every day without fail.
- Conduct daily inspections of each room for plumbing problems. Even if guests are planning to enjoy an extended stay, the room receives a daily once-over for plumbing issues when it is being cleaned. The checklist may include the following tasks:
- Check for leaky faucets and showerheads.
- Visually inspect the plumbing under the sink for joint and connection leaks. If possible, touch connections to detect unexplained moisture. Look for stains, warping, peeling paint, and wallpaper bubbling or separating from walls.
- Clean drains and observe drainage rates.
- Observe the water pressure when cleaning sinks, bathtubs, and showers.
- Conduct a sniff test for musty, mildewy smells, which may indicate hidden leaks and mold growth.
Make reporting plumbing issues simple, fast, and easy. Reward the consistent performance of inspection duties.
Water damage restoration for hotels
Locally owned and in business since 2000 and backed by a nationwide system of qualified franchises, SERVPRO of Waxahachie/Midlothian can scale to meet any size disaster. IICRC-certified technicians arrive on-scene in less than an hour to begin the water damage cleanup and restoration process, which is crucial for hotels. Available 24/7, 365 days a year, including holidays, SERVPRO of Waxahachie/Midlothian utilizes the latest equipment, cutting-edge technology, advanced cleaning techniques, and EPA-approved cleaning products.
For more information about water damage restoration in Ovilla, TX, email SERVPRO of Waxahachie/Midlothian at acarey@servpro10932.com or call (972) 935-0827.
